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I have tried to make a credit card payment for my Planning Map however I am not sure payment has gone through?

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If your card payment is not going through it may be due to the purchase process timing out, in which case it may be necessary for you to restart the purchase process.

If you have placed an order but are unable to login to your account, or have not received a confirmation email it may be the case that the email address has been entered incorrectly,  in this instance please email

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Need help with our products or services? Call 01252 849440 or

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